VEMT - The Experience & Loyalty Cloud
The VEMT Experience & Loyalty Cloud

customer retention

Restaurant Loyalty 2025 VEMT

How Restaurants Soar in 2025 by Building Customer Loyalty that Drives Revenue

Loyalty has always been the secret ingredient to success for the hospitality industry. Regular guests don’t just boost revenue—if they become loyal visitors, they become ambassadors, spreading the word and bringing others through your doors. Really. But in 2025, your loyalty program needs to go beyond just punch cards and 'they-do-it-so-we-do-it'-discounts. Today’s guests expect personalized, value-driven, and seamless interactions that…

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ROAS improvement

Boost Your ROI: Why Brands Should Prioritize Retention Over Impression Channels

In the current digital marketing landscape, brands are heavily investing in impression channels such as TikTok, Pinterest, Facebook, and YouTube. While these platforms are excellent for increasing brand awareness, there's a growing concern that companies are overlooking a more profitable avenue: customer retention. By shifting focus to retention channels like loyalty programs, brands can achieve a higher overall Return on…

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How do you set up a loyalty program for franchise formulas and chains

How to set up a loyalty program for Franchise Formulas

How do you set up a loyalty program specifically for a franchise formula? We'd like to share some of our experiences that we have accumulated over the years with loyalty managers or marketers that are confronted with that task, or who are in the process of orienting on how to start with the realization of that objective. Connect with us…

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Franchise benefits more from loyalty than regular retail

Franchise Formulas Benefit More from Loyalty Programs than Regular Retail

Loyalty programs are powerful tools for driving customer loyalty and enhancing brand value. While they are beneficial for both franchise formulas and regular retail chains, franchise formulas can particularly leverage loyalty programs to their advantage. We'll explore the unique benefits franchise formulas derive from loyalty programs, ranging from increased customer retention and improved brand experience to increased brand advocacy, franchisee…

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