VEMT - The Experience & Loyalty Cloud
The VEMT Experience & Loyalty Cloud

Marketing Technology

AI in Marketing: Strategic Insights for European Brand Marketers

For brands, AI is transforming (brand) marketing beyond efficiency. Right now, the phase of strategic shifts in customer interactions, brand differentiation, and loyalty development has started. For brand marketers, there is a pivotal opportunity to gain competitive advantages by deepening customer relationships, anticipating market trends, and personalizing the consumer experience at scale. AI, Efficiency, and Strategic Growth Efficiency is just…

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Ai in horeca the lowest in the Netherlands

AI in Hospitality: A Practical Approach for Navigating Staffing Shortages and Rising Costs

According to the latest data from CBS, the Dutch hospitality sector currently exhibits the lowest rate of AI adoption in the country. This comes at a time when these businesses face significant challenges—from persistent labor shortages to rising material costs—that make day-to-day operations increasingly complex. The facts are clear: the sector can perform better. Here, we outline five concrete ways…

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ROAS improvement

Boost Your ROI: Why Brands Should Prioritize Retention Over Impression Channels

In the current digital marketing landscape, brands are heavily investing in impression channels such as TikTok, Pinterest, Facebook, and YouTube. While these platforms are excellent for increasing brand awareness, there's a growing concern that companies are overlooking a more profitable avenue: customer retention. By shifting focus to retention channels like loyalty programs, brands can achieve a higher overall Return on…

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Become a local hero with loyalty

Becoming the Local Hero: Boosting Your Business with Loyalty and Smart Marketing

In our increasingly competitive (local) retail environment, offering great products isn't enough to drive consistent foot traffic to your store. Unfortunately. With 91% of consumers relying on search engines to find local information and online shopping being quite convenient, local businesses need to focus on more than just their storefront. To truly stand out, local retailers must cultivate a strong…

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The power of Multitenancy at VEMT

The Power of Multitenancy in the VEMT Experience & Loyalty Cloud

In the ever-evolving world of Software-as-a-Service (SaaS), the concept of multitenancy has emerged as a game-changer. Among the leading SaaS platforms, the VEMT Experience & Loyalty Cloud demonstrates how multitenancy can unlock tremendous value for larger organizations with several brands or various country organizations, franchise formulas and the hospitality industry. By bringing data isolation while keeping a very low cost…

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How do you set up a loyalty program for franchise formulas and chains

How to set up a loyalty program for Franchise Formulas

How do you set up a loyalty program specifically for a franchise formula? We'd like to share some of our experiences that we have accumulated over the years with loyalty managers or marketers that are confronted with that task, or who are in the process of orienting on how to start with the realization of that objective. Connect with us…

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Franchise benefits more from loyalty than regular retail

Franchise Formulas Benefit More from Loyalty Programs than Regular Retail

Loyalty programs are powerful tools for driving customer loyalty and enhancing brand value. While they are beneficial for both franchise formulas and regular retail chains, franchise formulas can particularly leverage loyalty programs to their advantage. We'll explore the unique benefits franchise formulas derive from loyalty programs, ranging from increased customer retention and improved brand experience to increased brand advocacy, franchisee…

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Loyalty Challenges for Franchsie

Loyalty programs for franchise can be challenging

To set up and maintain a loyalty programs can be challenging for franchise formulas. They have long been recognized as powerful tools for building customer loyalty and driving business growth, but for franchise formulas, implementing and managing loyalty programs can present unique challenges. In this article, we'll delve into the specific challenges that franchise loyalty programs face, shedding light on…

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advertising at audiences from the VEMT AudienceBuilder

More impact from your data: send directly into Meta Business Center

VEMT successfully introduced a new feature: VEMT's AudienceBuilder lets you query your customer data directly and send your ustomer data directly into leading ad networks. We're starting with Meta (facebook, Instagram, Whatsapp, etc) and will soon expand to other ad networks. You don't have to duplicate customer data to make it actionable; we'll connect you directly with all places where…

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Subdomain email marketing

Why using Subdomains in your loyalty emails improves results

Loyalty marketers usually have a lot of expertise about email marketing, since connecting with your members often works best with intensively using email; both campaigns and (automated) transactional emails. VEMT advises our clients to use different subdomains for various use of email to optimize your loyalty marketing and your email marketing. This article explains why that is so. Things you’d…

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Why do brands need loyalty programs?

Why Every Brand Needs a Customer Loyalty Program

TL;DR Brands need customer loyalty programs because they need to manage the - increasingly important - customer experience, grow differentiators in times of fast changing brand preferences and collect and use data to be able to deliver personal relevant experiences. The best method by far to collect that data is a customer loyalty program. Marketers can actually manage Customer Experience…

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VEMT introduces the most actionable Audience Builder

With the VEMT Audience Builder, companies can create advanced segments to target, personalize and persuade customers. It uniquely offers selections based on relationships and allows marketers to directly execute more actions than any other Audience Builder in the market today. The Audience Builder is the newest addition to the most feature-rich Customer Experience Management platform: the VEMT CX & Loyalty…

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